Privacy Policy for Next2Respond
Last updated: 2026-02-10
Next2Respond ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Next2Respond application ("the App").
Information We Collect
We collect information you provide directly to us, including:
- Account information (such as name, email address, and authentication details)
- Volunteer application data submitted to organizations
- Organization profile information, including public descriptions and recruitment content
- Communications and interactions within the App
Authentication is handled by Clerk, which manages login credentials and identity verification.
Payments and Billing
Payment processing is managed by Stripe. We do not store your full credit card details. Stripe handles all payment information securely in compliance with industry standards (PCI-DSS).
How We Use Your Information
We use the information we collect to:
- Provide and maintain the App's functionality
- Facilitate connections between organizations and applicants
- Communicate with you (e.g., application updates, account notifications)
- Process billing and manage subscriptions (via Stripe)
- Improve and personalize your experience
- Ensure compliance with our Terms of Service
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Organizations: If you submit a volunteer application, your application data is shared with the organization you applied to.
- Service Providers: We use third-party providers like Clerk (authentication), Stripe (payments), and AWS (hosting) to operate the App.
- Legal Compliance: We may disclose information if required by law or to protect our rights.
Data Security
We use industry-standard security measures to protect your information, including encryption and secure data storage on AWS infrastructure. However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and update your account information
- Request deletion of your account and associated data
- Opt out of non-essential communications
To exercise these rights, contact us at privacy@next2respond.com.
Cookies and Tracking
We use cookies and similar technologies to maintain your session and improve your experience. You can manage cookie preferences in your browser settings.
Children's Privacy
The App is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn that we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through the App.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@next2respond.com